RETURN TERMS
blackout
We promise to cancel the order before the product is shipped or produced. If you cancel your order, you will receive a full refund. We cannot cancel your order once the product has been shipped.
Return (if any)
Product returns are accepted. The buyer has the right to request a return within 14 days after the product is received. To allow a product to be returned, it must be unused and in the same condition as received. It must also be in its original packaging. We require a receipt or proof of purchase for return. Do not return the manufacturer's purchase. Customers will be charged the maximum shipping cost (including returns); There is no additional fee to be paid by the consumer to return the product.
Refund (if any)
Once we arrive and confirm your return, we will send you a confirmation email. We will also notify you of the approval or denial of the refund. If approved, we will process your refund and automatically apply the credit on your credit card or original payment method within one day.
Deferred or missed refund (if any)
If you have not received your refund, please double -check your bank account.
Please contact your credit card issuer, it may take some time for the refund to appear officially. Therefore, please contact your bank. There is often a processing period before a refund can be issued. If you have done all of this and have not received your refund, please contact us at
blacknut001@163.com
Please contact our customer service at blacknut001@163.com for a return address.
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